01
AIRPORT
Gates, security, lounges, baggage claim.
Security checkpoints, gates, lounges, baggage claim, restaurants and shops.
FREE TO FILE ✦ AGENTS ON IT 7 DAYS A WEEK
LOST IT? WE'LL FIND IT.
Left something at an airport, on a plane, in a hotel, at a theme park, on a train, in a taxi or in a rental car? File one claim. Our agents contact the lost and found desks and bring it home.
FREE TO FILE ✦ WE DO ALL THE WORK
KEYS JEWELRY PASSPORTS WALLETS BAGGAGE LAPTOPS PHONES EARPHONES WATCHES GLASSES CAMERAS
WE KNOW WHERE THINGS TURN UP.
Seven places, one claim. Tell us where you were and our agents contact the right lost and found desk for you.
02
AIRLINE
Seat pockets, overhead bins, cabins.
Seat pockets, overhead bins and cabins. We file with the airline's central lost and found.
03
HOTEL
Rooms, lobbies, pools, valet.
Rooms, lobbies, pools, spas, restaurants and valet. We deal with housekeeping and the front desk.
04
THEME PARK
Rides, queues, lockers, guest services.
Rides, queues, stroller parking, lockers and guest services, across every park gate.
05
PUBLIC TRANSIT
Trains, subways, buses, stations.
Trains, subways, buses, ferries and stations. We work with each agency's lost property office.
06
UBER/TAXI
Uber rides, cabs, taxi ranks.
Uber rides, cabs, car services and airport taxi ranks. We trace the ride and contact the company or depot.
07
RENTAL CAR
Glove boxes, trunks, counters, shuttles.
Glove boxes, trunks, counters and shuttles. We work with the location you returned to.
- FREE
- to file a basic claim
- 1 AGENT
- on every premium case, from the first call to your doorstep
- 7 DAYS
- a week by phone, live chat and email
ONE CLAIM. WE DO ONE CLAIM. WE DO THE LEGWORK.
Our agents know where to look and who to call. They file with the right lost and found desks, chase each facility for updates, and arrange pickup or shipping once your item is verified.
DAY 0 06:41 LEFT AT GATE B22
HOW NO. 48 213 GOT HOME
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DAY 0 09:15CLAIM FILED
From a train to Boston, the owner files one claim: small black camera bag, red zip pull, camera and two lenses inside, left at Gate B22, JFK.
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DAY 0 09:40AGENT ON IT
An agent checks the airport and airline lost and found logs, and alerts the gate and cleaning teams with the details.
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DAY 1 14:20LOCATED
Found in the Terminal 4 lost and found. The agent verifies it against the claim ticket, red zip pull and all.
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DAY 3 11:30HOME
Shipped to Boston, tracked and insured. Camera, lenses and a whole trip of photos inside.
VERIFIED CUSTOMERS
Written and video reviews from people who filed a claim and got their things back.
VERIFIED CUSTOMERS
0:31
OUR BUNNY IS HOME
THE ORTIZ FAMILY
THE ORTIZ FAMILY · THEME PARK
TRANSIT · CHICAGO
Left my work bag on the Red Line. One claim, and they handled the transit office for me.
JORDAN K.
BACKPACK
AIRLINE · NEWARK
Passport left in a seat pocket on a red-eye. I was sure it was gone. They dealt with the airline and I flew home on schedule.
PRIYA S.
PASSPORT
1:12
GOT MY CAMERA BACK FROM A JFK GATE
SAM K.
SAM K. · AIRPORT
THEME PARK · ORLANDO
My son's hearing aid fell out on a water ride. Guest services had it by the evening and the agent had it couriered to our hotel.
MARCUS T.
HEARING AID
Real agents, real desks, and a guarantee in writing. Here's why people hand us their claims.
WE KNOW WHO TO CALL
We work with lost and found departments at airports, airlines, hotels, theme parks, transit agencies and taxi companies every day. One claim with us reaches every desk your item could have landed at.
CASE NO. 48 213 · SMALL CAMERA BAG
AGENT ASSIGNED
-
09:15
RECEIVED
Claim filed by the owner
-
09:22
CONTACTED
JFK Terminal 4 lost and found
-
09:31
CLAIM FILED
Airline central baggage office
-
09:40
ALERTED
Gate B22 cleaning crew
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DAY 1 14:20
MATCH FOUND
Terminal 4 storeroom
SATISFACTION
GUARANTEE
An agent starts on your claim right away and keeps you posted at every step. If we can't recover your item, you don't pay the search fee.
12,400+
ITEMS BACK WITH THEIR OWNERS
A RECORD YOU CAN COUNT ON
Passports, laptops, wedding rings, one very loved toy rabbit. Read the reviews from people who got theirs back.
QUESTIONS, ANSWERED.
STILL STUCK?
(800) 555-0199Agents pick up 7 days a week, or start a chat and keep it open while you travel.
Agents pick up 7 days a week. Prefer typing? Start a chat and keep it open while you travel.
Filing a basic claim is free. Premium cases, where a dedicated agent runs the search for you, are paid. You see the price before you agree to anything.
An agent will answer it by phone or chat.
An agent will answer it by phone or chat.
No. Filing a claim and having an agent review it is free. If we take on the full search, you see the fee before you agree to anything.
An agent will answer it by phone or chat.
NO GROUPED QUESTIONS HERE
Ask us by phone or chat and an agent will answer directly.
NO GROUPED QUESTIONS HERE
Ask us by phone or chat and an agent will answer directly.
NO GROUPED QUESTIONS HERE
Ask us by phone or chat and an agent will answer directly.
THE FIRST 24 HOURS MATTER
Items are easiest to trace in the first day, before they move from the gate to a storeroom. Filing takes two minutes and costs nothing.
FILE A CLAIMFREE TO FILE ✦ FULL INVESTIGATION
FREE TO FILE ✦ FULL INVESTIGATION ✦ WE DO ALL THE WORK